Privacy Policy of SkillBoostPro

This Privacy Policy explains how SkillBoostPro collects, uses, and protects your personal data when you use our website and services located at Jalan Boon Lay, Singapore. We prioritize your privacy and comply with applicable data protection laws.

2026/02/26 SkillBoostPro [email protected]

Definitions

The following definitions clarify terms used throughout this Privacy Policy to ensure clear understanding.

Personal Data refers to any information relating to an identified or identifiable individual, such as your name, contact details, or course enrollment information.
Processing means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
User refers to any individual who accesses SkillBoostPro's website or services.
Service denotes SkillBoostPro's career skill accelerator platform providing short courses designed to enhance workplace performance.
Cookies are small text files stored on your device to improve user experience and track website functionality.

Data Collection

SkillBoostPro collects certain personal data to facilitate course delivery, communicate with users, and improve our platform.

User-Provided Data

Users may provide information directly through registration, inquiries, or course participation forms.

  • Full name and contact details including email address.
  • Employment information relevant to course selection.
  • Payment and billing information for course fees.
  • Feedback and user support communications.
  • User preferences and profile settings within the platform.
  • Any other information voluntarily submitted during use of our services.

Data Collected Automatically

Certain information is gathered automatically to improve our services and security measures.

  • IP address and browser type to enhance user experience.
  • Device information including operating system and device identifiers.
  • Usage data such as pages visited and time spent on the website.
  • Cookies and similar technologies to track user interaction.
  • Error reports and diagnostic data from platform usage.
  • Location data derived from IP addresses for service optimization.

Third-Party Data Sources

We may receive personal data from trusted third-party partners to facilitate course delivery and improve our offerings.

  • Payment processors for transaction verification.
  • Technical service providers enabling platform functionality.
  • Authorized marketing partners for course promotion with user consent.

Purposes of Data Processing

SkillBoostPro processes your personal data to effectively deliver services and enhance user experience.

  • Provide and manage access to career skill accelerator courses.
  • Handle payments and related business transactions securely.
  • Communicate important updates, course materials, and support information.
  • Improve website functionality and user interface based on usage data.
  • Ensure security and prevent unauthorized access or fraud.
  • Comply with legal obligations and enforce our terms of use.
  • Analyse trends to refine course offerings and educational content.
  • Conduct research and development to enhance professional learning outcomes.

Legal Bases for Processing

Our data processing activities are based on applicable laws and legitimate interests to serve our users responsibly.

  • Performance of a contract to provide educational services.
  • Compliance with a legal obligation imposed on SkillBoostPro.
  • Legitimate interests such as maintaining platform security and service improvements.
  • User consent provided explicitly for marketing communications.

Compliance with Data Protection Regulations

Although based in Singapore, SkillBoostPro respects data protection principles consistent with global standards including GDPR.

  • Right to access your personal information we hold.
  • Right to rectify inaccurate or incomplete data.
  • Right to request deletion of your personal data under certain circumstances.
  • Right to restrict or object to processing of your data.
  • Right to data portability for the information you provided.
  • Right to withdraw consent at any time without affecting processing already completed.

Cookies Policy

Our website employs cookies to optimize user navigation and deliver personalized content.

We use essential cookies for site operation, analytics cookies to understand usage patterns, and functional cookies for user preferences.

Cookie categories include necessary, performance, functionality, and marketing cookies to improve user engagement.

Users can adjust their cookie preferences through browser settings or via available platform controls.

Refer to our detailed Cookies Policy page for comprehensive information.

Data Sharing and Disclosure

SkillBoostPro does not sell your personal data but may share it with trusted partners under strict confidentiality agreements.

  • Service providers assisting in course delivery and payment processing.
  • IT support and cloud service vendors maintaining platform infrastructure.
  • Legal authorities when required by law or to protect rights.
  • Marketing affiliates for communication with your consent.
  • Partner organizations for collaborative educational initiatives.
  • Data analytics providers to improve educational content and user experience.

International Data Transfers

Personal data may be transferred internationally where our service providers operate with appropriate safeguards to protect your data.

Transfers are managed under contractual commitments, compliance with data protection laws, and use of internationally recognized standards.

Data Retention

SkillBoostPro retains personal data only as long as necessary to fulfill purposes of collection and comply with legal requirements.

User account information is retained for the duration of account activity and disabled after prolonged inactivity.

Communication records are kept for reference to support requests and legal compliance.

Access and system logs are archived for a reasonable period to ensure platform integrity and security.

Users may request deletion of their personal data where applicable subject to statutory limits and operational needs.

Data Security Measures

We maintain technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure.

  • Use of encryption protocols for data transmission and storage.
  • Regular security assessments and vulnerability testing of our systems.
  • Access controls and authentication measures limiting data access to authorized personnel.

Your Data Protection Rights

You have specific rights regarding your personal data which SkillBoostPro supports transparently and knowledgeably.

  • Request access to the personal information we hold about you.
  • Ask for corrections of inaccurate or incomplete data.
  • Request deletion or erasure of your personal data in certain conditions.
  • Restrict or object to the processing of your data where applicable.
  • Obtain a copy of your data for use across different services.
  • Withdraw consent previously provided for marketing communications.
  • Lodge a complaint with relevant data protection authorities if you believe your rights have been violated.
  • Request information about automated decision-making processes involving your personal data.

Privacy Rights Request

At SkillBoostPro, you have the right to access, correct, or request deletion of your personal data. You can submit your privacy rights requests by contacting us with appropriate identification.

[email protected]

We aim to respond to all privacy rights requests within 30 calendar days, ensuring timely processing in compliance with data protection standards.

Marketing Communications Consent

By providing your contact details, you consent to receive marketing communications from SkillBoostPro related to our latest courses, offers, and events. You may opt-out at any time.

If you wish to unsubscribe from our marketing emails, please use the unsubscribe link included in every communication or contact our support team directly.

Children’s Privacy

SkillBoostPro does not knowingly collect or solicit personal information from individuals under the age of 16 without parental consent. Our services and content are intended for users aged 16 and above.

Third-Party Links

Our platform may include links to external websites. SkillBoostPro is not responsible for the privacy practices or content of these third-party sites. We encourage users to review their privacy policies separately.

Changes to This Privacy Policy

SkillBoostPro reserves the right to update this Privacy Policy periodically. Any material changes will be communicated via our website or email to ensure you remain informed about your data rights.